FAQ

We have answered below many of your most frequently asked questions, however should you have any further questions not addressed by our comments below, please don’t hesitate to contact us via our contact us page.

All our items are delivered to you free of charge!

Should you be unhappy with your purchase at any time within 30 days of purchasing, simply notify us and we will arrange to return the item, at out cost, for a full refund. Item must be unused, in it's original packaging.

We accept all major credit cards via PayPal's payment portal.

Standard delivery is 2-4 working days. Please contact us for expedited delivery options.

We have industry standard security systems in place. Since all payments are handled by Paypal, you can rest reassured that your payment details will never be compromised.

The good guys from our packing team get the word and move into action to ensure that your order is on it's way!

Since Golden Spoon is a paperless company, all invoices and correspondence are sent to the email address you provide at checkout.